Customer Service Essay Samples

Customer Service Essay SamplesWhether you are writing a formal introduction to a person or an entry about a restaurant you have tried in the past, there are plenty of customers service essay samples to choose from. You will be pleased to see that there are many essay topics on offer with which you can include your comments.There are so many things happening in today's world that it is hard to keep up with everything. This means that you are likely to encounter some things that you are not aware of. These tips are useful when preparing for a research assignment such as one about customers service essay samples.The first thing to do in a such survey is to take notes about the answers given. You may wish to incorporate your own thoughts and feelings about the results. This will make it easier for you to summarise and interpret the results and thus, enhance your ability to understand them. Write down what you think about the overall survey and its results.Think about the important custom er services that you want to research in detail. What are the top three points of the services offered? How does the customer feel when being treated by the company?Whatever service you think you will write about in your customer service essay sample, it is essential that you focus on those features. It is also important that you set yourself up as a genuine individual who will put their thoughts and feelings into the essay.If you can capture the essence of your customers service essay sample, you will increase your chances of getting it published. You will probably be asked to edit it to make it more marketable and not everyone likes the idea of being read over by someone they do not know. So make sure that you capture the essence of the essay and you should not have much problem.A great way to ensure that you produce a good product is to write down a list of customers service essay samples and compile them in order to prepare for your research assignment. Then you can begin to put the ideas and thoughts that you have into a coherent whole.

The Average Age Of Onset Of Generalized Anxiety Disorder

The average age of onset of generalized anxiety disorder is 31 years old. Generalized anxiety disorder affects about 6.8 million American adults. This disorder can develop at any point in the life cycle, but the highest risk is between childhood and middle age. Individuals who suffer from GAD can’t relax; they startle easily, and have difficulty concentrating. Often they have trouble falling asleep or staying asleep. Some physical symptoms include fatigue, headaches, muscle tension, muscle aches, difficulty swallowing, trembling, twitching, irritability, sweating, nausea, lightheadedness, having to go to the bathroom frequently, feeling out of breath, and hot flashes. Researchers have found that several parts of the brain are involved in fear and anxiety. Researchers are also looking for ways in which stress and environmental factors may play a role. GAD has many relations to associated problems from obsessive-compulsive disorder, panic disorder Agoraphobia, post traumatic stress disorder, social anxiety disorder, specific phobias, depression, stress to suicide, and more. Freud distinguished that chronic anxiety was prevalent in the general population, and to this day, there is inadequate information about the natural history of this disorder. Cognitive-behavioral therapy is an effective treatment for many people, it helps them to identify, understand, and modify faulty thinking and behavior patterns. This enables people with GAD learn to control their worry. SomeShow MoreRelatedGeneralized Anxiety Disorder Essay1602 Words   |  7 Pagesï » ¿ Case Analysis: Generalized Anxiety Disorder (GAD) Bryan Wood Abnormal Psychology Professor Powell April 14, 2015 Bryan Wood Mr. Powell PSY 322 April 14, 2015 Case Analysis: Generalized Anxiety Disorder (GAD) â€Å"During a panic attack, the first thing you want to do is get out of the situation that is causing it. However, since most professors find it disrespectful to leave during class, I had to sit for an hour and half in this agonizing state†¦It was as if I had terminal cancerRead MoreGeneralized Anxiety Disorder1632 Words   |  6 PagesGeneralized Anxiety Disorder Research Paper I choose to research Generalized Anxiety Disorder for my research topic. This disorder is one of the most arguably common faced encounters clinicians deal with today. Because of this I choose to focus much of my emphasis on the difficulties one face, that’s diagnosed with GAD and the hard ship of building and maintain a good client relationship. Generalized anxiety disorder begins at the onset of a worry and or tension that carries on into more severeRead MoreGeneralized Anxiety Disorder2902 Words   |  12 PagesGeneralized anxiety disorder (GAD) is an anxiety disorder that is characterized by excessive, uncontrollable and often irrational worry about everyday things that is disproportionate to the actual source of worry. This excessive worry often interferes with daily functioning, as individuals suffering GAD typically anticipate disaster, and are overly concerned about everyday matters such as health issues, money, death, family problems, friend problems, relationship problems or work difficulties.[1]Read MoreEssay Co-occurrence of Anxiety D isorders and Eating Disorders3078 Words   |  13 PagesCo-occurrence of Anxiety Disorders and Eating Disorders I. Introduction Considering the growing preoccupation of teenage girls with their weight and their bodies, eating disorders have become even more of a concern. In light of the fact that mortality in anorexia nervosa is among the highest of all psychiatric disorders, it is increasingly important to understand what causes eating disorders and how best to treat them (Herzog et al., 1996). A meaningful area of research to consider whenRead MoreAnxiety Disorders And Social Anxiety Disorder1384 Words   |  6 PagesAnxiety disorders are the most common mental illnesses in the U.S, affecting 18% of the adult population. Among that population, Social Phobia or Social Anxiety Disorder (SAD) is the second most common disorder, affecting 6.8% adults (ADAA, 2015). The onset of SAD generally happens around ages 13 up to 18, when people are more susceptible to the disorder. According to the American Psychological Association (2012), a Phobia is an anxiety disorder involving a persistent fear of an object, plac e orRead MoreSocial Anxiety Disorder (SAD)1714 Words   |  7 PagesAccording to the DSM 5, social anxiety disorder (SAD) is a chronic and persistent disorder characterized by an intense fear of social situations. Those with SAD often fear that other will judge them for negative traits or evaluate them harshly, preventing them from engaging in social behaviors. This fear may seem disproportionate to the situation faced and sociocultural context involved, but is salient enough to be debilitating and effect daily functioning. ). Many of the afflicted inhibit theirRead MorePosttraumatic Stress Disorder And The Classical Conditioning Theory1271 Words   |  6 PagesPOSTTRAUMATIC STRESS DISORDER Posttraumatic Stress Disorder according to the Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition (DSM-5) is an anxiety disorder that can develop after a person is exposed to one or more traumatic events, such as major stress, sexual assault, warfare, or other threats on a person’s life. There are many factors surrounding posttraumatic stress disorder suicide that we will attempt to further summarize. We will clarify the epidemiology of posttraumaticRead MoreDepression across the Lifespan1470 Words   |  6 PagesDepression is the most common mental disorder, not only for adults, but for children and teenagers as well. The DSM-IV classifies depression as a mood disorder. It states that an individual has suffered a â€Å"major depressive episode† if certain symptoms persist for at least two weeks, including a loss of enjoyment in previously pleasurable activities, a sad or irritable mood, a significant change in weight or appetite, problems sleepi ng or concentrating, and feelings of worthlessness. These symptomsRead MoreBipolar And Bipolar Disorder ( Bipolar )1397 Words   |  6 Pages2015). Bipolar disorder is a mood disorder that alters a person’s life, they can never go back to who they were before. â€Å"It is estimated that more than 10 million Americans suffer from bipolar disorder† (everydayhealth.com 2015). Bipolar disorder is broken down into two types; bipolar I and bipolar II disorder. Bipolar I disorder must contain one manic episode in a person’s life. Whereas Bipolar II disorder requires one hypomanic episode to occur. The prevalence of Bipolar disorder is around 4%Read More General Anxiety Disorder (GAD) Essay2269 Words   |  10 Pages Mental disorder, two simple words that can stir up a storm of emotions. Habitually mistaken by general society as â€Å"deranged† or â€Å"unstable†, the words mental disorder, often, tend to have a negative cognition associated with them. This should not be the case. The misunderstanding that mental disorder is automatically equivalent of that to being psychotic and erratic leaves many individuals feeling isolated, and distressed to share their helplessness due to fear of social stigma. Further

Challenges in Manufacturing Company - Different costs

Questions: a) Outline the main perspectives of the Balanced Scorecard stating two examples of performance measures for each element? b) Comment on four challenges encountered by managers in using the Balanced Scorecard in a manufacturing organisation? c) Explain briefly the difference between Prevention Cost, Appraisal Cost and Internal Failure Cost giving one example each? Answers: a). There are four perspectives of balanced scorecard. It is very important for the organizations to collect and analyze data pertaining to each metrics. The examples pertaining to each perspective of balanced scorecard are as follows: - Learning and growth perspective This perspective states that the management should look for ways by which the knowledge of employees in the organization can be grown. Few of the examples of learning and growth perspective are as follows: - 1. If there is a change in technology then the employees will have to be trained so that they can work as the change that is implemented in the organization.2. Few of the employees in the organization may have the potential to grow as managers but they may be lacking in leadership skills so the management will have identify and train such employees. The business process perspective The business process perspective allows the management to measure the areas wherein they need to improve and also the areas wherein they are already doing well. Few of the examples of this perspective are as follows: - 1. Track the revenue that is generated by the company so that the management can be sure that they are generating profits.2. The management can set for goal for itself regarding the sales and they can check by the end of the quarter if they have achieved the target that was set.The customer perspectiveThis perspective allows the management to ensure if the customers are happy with what the company is offering. Few of the examples of this perspective are as follows: -1. Customer satisfaction survey to understand the pros and cons of the product.2. Talking to customers so that the management can understand the areas wherein they can improve.The financial perspective It is very important for the management to keep a track of the funds that are entering their business and the funds that are moving out. Few of the examples of this perspective are as follows: -1. Balancesheet to track all the debits and credits in the business.2. Cash flow statement to track the funds that flow in and out of the business (Kaplan 1996).b). Manufacturing business will not be able to implement Balanced scorecard because of the various reasons and they are as follows: -1. Few perspectives which are mentioned in the balanced scorecard is vague. As per the learning and growth perspective, the employees may be forced to undergo training for particular number of hours. This cannot be implemented in manufacturing company as there will be no need for continuous training in manufacturing business.2. Balanced scorecard doesnt take risk management or opportunity cost into consideration. It is very important in a manufacturing company as it can create a direct impact on the profi ts of the company.3. There is no specific need for balanced scorecard in manufacturing company. If the management decides to implement balanced scorecard then that can be considered as an additional burden rather than that of something that really yields results.4. The balanced scorecard may be easy to use but it is very difficult to quantify the results. The manufacturing company believes in having results that can put in numbers and hence, balanced scorecard will not be considered to be useful by them (Niven 2008). c). Prevention cost would mean undertaking various activities so that the organization can safeguard itself from the loss which they may face in the future. For example, maintenance of machinery is undertaken at regular intervals so that the management can avoid excess cost of buying new machineries. Most of the manufacturing companies give training to the suppliers so that additional cost can be avoided. Appraisal cost means the money that the management is investing in inspecting various things so that they can avoid unwanted cost. For example, inspection is undertaken frequently so that the management can be rest assured that all the processes are in sync with the defined process. Apart from that, when a process is completed, the management will have a separate testing team so that cost is considered as appraisal cost. In spite of prevention and appraisal, the management will come across few costs which they cannot avoid. For example, over a period of time, some machinery will have to be scrapped. Similarly, there may be some or other rework so these things will lead to extra cost (Olve 1999). References Kaplan, R, 1996, The balanced scorecard: translating strategy into action, no. XI Niven, P, 2008, Balanced scorecard diagnostics: maintaining maximum performance, ISBN 0471681237 Olve, N, 1999, Performance drivers: a practical guide to using the balanced scorecard, ISBN 9780471986232

End Of Days Essays - Christology, Christian Eschatology,

End Of Days Paul Lockwood End of Days The Bible is literally packed full of information regarding the end of this earth as we know it. Whether you choose to believe in God or not, it is a scientific fact that this earth has a shelf-life and will come to an end at some point in the far off future. However, those of us who choose to accept the Word of God as truth know of the future that is in store for this earth and all that is on the earth. To fully attack such a healthy topic as the end of the world according to the Bible would certainly take more than the 5-7 pages I have for this report, so I will only attempt to ?skim? the surface of some of the more important and common beliefs and leave the rest for the novelists. If we look at the Bible in its entirety, we realize that both the old and new testaments are filled with prophecy regarding the end times. Because this class is focused on the new testament, I will attempt to restrain my attention to those books. However, it would be impossible to speak on the topic of the end times without making some mention of old testament prophecies. As with the entire religion of Christianity, the future of the earth also revolves around the centerpiece of Jesus' life, death and resurrection on earth. Galations 1:4 states, ?Who gave Himself for our sins, that He might deliver us from this present evil world, according to the will of God and our Father,? this was Jesus' first coming to this earth ? there will be another. If we look at the big picture, we can now see the ?two trips? that God has laid out for humanity. First, we have Jesus coming to provide the ultimate sacrifice for humanity by dying on the cross for the sins of the world. This is the single most important act in the entire Christian faith. Because of this sacrifice, Jesus provided a link between the lost sinners of the world and God the Father ? a gap that had not been closed since Adam sinned in the garden. Through this sacrifice, humanity actually has renewed hope to spend an eternity with God in Heaven. Well, what exactly is the big plan? When Adam and Eve were cast out of the garden of Eden because of their sin, they ended the perfect relationship that God had created with mankind. God wants terribly to have this perfect relationship back, and the whole of human history has been the struggle to regain this relationship. Satan has been the major nemesis throughout the entire ordeal, and the presence of sin inherent in every human upon birth has continued the rift that began between God and humanity when Adam first sinned. The end of the age also represents the end of this rift as well as the end of the struggle with satan. It can be looked at another way: When God sent Jesus to die on the cross, that was the band-aid for humanity; however, when He returns, it will be the ultimate healing of the human condition. We should now shift our focus to some of the specific events that are going to take place during the Lord's return. We have all heard of this word called ?Rapture? yet it never occurs in the Bible. How can something occur if it isn't even mentioned in the Bible? Well, even though the word is not specifically used, the specific events that will take place are spoken of many times throughout the old and new testament. 1 Corinthians 15:51-52 says, ?Behold, I show you a mystery; We shall not all sleep, but we shall all be changed, In a moment, in the twinkling of an eye, at the last trump: for the trumpet shall sound, and the dead shall be raised incorruptible, and we shall be changed.? Many people think that we cannot know when the Rapture will take place, but ?knoweth? is present tense in Mark 13:32. There Jesus said, ?But of that day and that hour KNOWETH no man, no, not the angels which are in heaven, neither the Son,

The Historical Development of Fine Arts in Korea from 1950 to Present

The Historical Development of Fine Arts in Korea from 1950 to Present Introduction Korean fine art entails different forms of art that originate from Korea such as pottery, calligraphy, literature, painting, music among other genres, which are characteristically identified by their bold colors, surface decorations, and natural forms. The history of Korean art spans back to the Stone Age period with the introduction of votive sculptures and petro glyphs, which can be dated back to the Neolithic art, Bronze Age art, and the Iron Age art eras (Cavendish 961; Armstrong 92).Advertising We will write a custom research paper sample on The Historical Development of Fine Arts in Korea from 1950 to Present specifically for you for only $16.05 $11/page Learn More Subsequently, different styles of art were introduced during the reign of different kingdoms and dynasties (Goguryeo, Baekje, Silla, Gaya, Unified Silla, Goryeo Dynasty, and the Joseon Dynasty) whereby the Chinese culture is credited for influencing the development of different styles of art that displayed elegance and spontaneity (Mayo, Rimer, and Kerkham 134). However, contemporary art scholars note that the Korean culture, both traditional and modern, consists of a unique style of art that transmits the Chinese culture while assimilating its own unique art culture. Therefore, it is apparent that Korea particularly South Korea offers vibrant art scenes characterized by creativity and innovation in different art genres (Cavendish 961). This paper explores the development of different genres of fine art such as traditional and contemporary dance, music, paintings, sculpture, and drama in Korea from 1950 to present. The History of Fine Arts in Korea Visual Arts The fall of different Korean kingdoms and dynasties coincided with the development of Korean art from the ancient Chinese-influenced forms of art to more distinctive and unique styles of Korean art. During the 20th century, Korean calligraphy, painting, animation, comics, wood-blocks, and printing we re influenced by the transition from Korean Shamanist art through Buddhist art, and finally, to Confucian art. During this period, brush-strokes were used to communicate the artist’s personality through calligraphy, which also enriched the subject matter of the painted works. Moreover, fabric arts as captured through Choe Eun-sun’s work involved embroidery in screen-work, wall decorations, weaving, and designing costumes. Fabric art was also represented through the works of carpet and rug weavers who produced different saddle blankets, imperial dragon carpets, saddle covers, and tiger rugs for different occasions and personalities.Advertising Looking for research paper on art? Let's see if we can help you! Get your first paper with 15% OFF Learn More In addition, paper artistry included the use of hand-made paper-works in designing window screens, floor covers, paper fans, paper figures, and for printing. In fact, the use of paper derived from m ulberry roots dates back to thousands of years according to studies conducted in 1960, which revealed that the paper could last about 1000 years (Cavendish 961-963; Connor 265). Painting is another form of visual art, which has been used to celebrate nature and religious themes over the years. However, beginning the 18th century to the present, many artists use painting to depict daily life and different landscapes. For example, the Japanese occupation (1910-1945) is credited for the introduction of western oil-painting, which has since influenced the contemporary South Korean paintings most of which are housed in the National Museum of Contemporary Art (Mayo, Rimer, and Kerkham 135). Through these 20th century art paintings, it is evident that the South Korean artists have continued to employ the western oil-painting styles with a redefined mixture of classical Korean themes, which demonstrate their originality. Moreover, the contemporary painting styles used in Korea demand that t he artist understands the Korean ceramics, pottery, and textures considering that brush-strokes weigh more in judging the Korean artist’s work. Notable Korean artists who combine the contemporary western and distinctive Korean painting styles include Suh Yongsun, Tschoon Su Kim, and Junggeun Oh among others (Cavendish 963). As opposed to South Korea, which still embraces the socialistic art styles, North Korean artists have introduced completely different forms of visual arts exemplified through the production of patriotic films that have dominated the North Korean culture from 1949-1994. These patriotic films have revived the use of architecture, neo-traditional painting, and fabric art to communicate political statements and represent various dramatic landscapes. This revolution has seen the emergence of politically-charged revolutionary posters, documentary films, visual crafts, realistic paintings, and exportable needlework by renowned North Korean painters such as the Fw hang sisters whose painting style is a mixture of western and Far East techniques (Armstrong 92; Cavendish 900). Ceramics, Sculpture and Metal Crafts The production of different forms of ceramics spans six centuries since the introduction of the celadon vases (blue-green in color) production techniques by the Chinese. Since then, the Korean people have owned the techniques with a few changes such as the introduction of the inlaid designs, which represent different natural motifs.Advertising We will write a custom research paper sample on The Historical Development of Fine Arts in Korea from 1950 to Present specifically for you for only $16.05 $11/page Learn More Currently, pottery that combines the traditional and modern techniques is the most famous activity taking place in Inchon whereby artisans are involved in producing quality ceramics. On the other hand, the introduction of sculpture dates back to the Buddhism era whereby stone, bronze, and wood were the main raw materials used to carve images of Buddha and pagodas as exemplified by the Buddhist sculpture at the Sokkuram Gotto Shrine (Kyongju). Despite the decline of Buddhist sculpture with the emergence of Confucianism, modern sculpture has been widely practiced since the 1960s in different places including plazas, streets, and parks across South Korea (Cavendish 961-969). Metal craft is another form of ancient art exemplified by the ancient decorated bronze structures that can be found all over South Korea. Furthermore, history has it that the ancient Shilla artisans are well known for the use of gold and jade in cramming tombs and producing bronze bells such as the Divine Bell of King Songdok. Many other ancient handicrafts such as gilt crowns, ornaments, and pots have been excavated and are now available at the National Museum of Korea in Seoul. Currently, handicrafts are uniquely designed for specific purposes as opposed to their aesthetic value. Furthermore, there has been a sporadic change from the traditional techniques of using metal, fabric, and wood to the modern techniques employing glass, paper, and leather (Cavendish 970). Korean architecture and interior design has a long history, which can be seen through the traditional Korean gardens and palaces. In these gardens and palaces, ancient ideographs can be seen. The ideographs display various geometric, animal, plant, and nature patterns (motifs), which offer an aesthetic value to different architectural structures. Some of the most famous geometric designs and patterns, which have stood the test of time, include squares, triangles, concentric circles, and diamonds among others. Conversely, some rock carvings were designed to represent animal patterns, and in most cases they coincided with the food-gathering seasons. However, the current use of different architectural and interior design patterns involves the decoration of doors, temples, shrines, spoons, furniture, and other objects to add an aesthetic value (Cavendish 965-970; Connor 265). Performing Arts Performing arts in Korea encompass the art of story-telling/comedy, tea ceremonies, musical arts and theatre, dance, literature, and poetry. The tea ceremony is usually held in a specific house characterized by its own unique architecture within the garden. In the tea house, ritualized conversations, pottery, traditional costumes, and poetry are important aspects of art that offer an artistic and cultural experience for the attendees.Advertising Looking for research paper on art? Let's see if we can help you! Get your first paper with 15% OFF Learn More On the other hand, musical arts and theatre have had a long history in South Korea with a few changes, which have led to the emergence of different categories of music in Korea including traditional, western, and a mixture of Western and Eastern styles. Traditionally, music was categorized into folk music and p’ansori (a musical narrative involving folktales and novels). These categories of traditional music have been preserved and classically developed into new music since the establishment of the Korean Traditional Performing Arts Center in 1951 (Cavendish 961-980). Contemporary music in Korea has the same test of audiences as other forms of western music despite that most Korean artists perform using various stringed instruments while some are well known for their prowess as symphony directors. World music has also influenced Korean music despite efforts made to differentiate it from other Western and Eastern forms, and currently, the Korean musicals is a representative of various innovations and revivals of Korean music in the 21st century. Conversely, post 1945, the Korean masks have found extensive use in folk-art dramas and as tourist artifacts (Cavendish 976-981). Dance and Theatre are other important forms of performing arts, which have been rediscovered in South Korea as early as the 1980s with the declaration by the government that the few remaining dances should be preserved and protected by the Intellectual Property protection laws. Furthermore, the establishment of the Korean Culture and Arts Foundation has also accelerated the development of performing arts and the preservation of traditional dramas. Currently, contemporary dance and ballet thrives in the presence of many companies and ballet troops housed in the National Theatre in Seoul, which is basically dedicated to promoting traditional music, drama, and dance. Moreover, the Sejong Cultural Center in Seoul is also dedicated to the development of orchestras, choirs, and dance. Despit e narrative storytelling based on dramatic songs or physical comedians thriving over the years, it is still dominated by male performers (Connor 265-270; Cavendish 990). Moreover, South Korea and Korea in general has not seen the emergence of Stand-up Comedy due to the underlying cultural considerations, and thus, more needs to be done to promote performing arts from this perspective. Armstrong, Charles, A. The North Korean revolution, 1945-1950. New York: Cornell University Press, 2004. Print. Cavendish, Marshall. World and its Peoples: eastern and Southern Asia. Tarrytown, NY: Marshall Cavendish Corporation. Print. Connor, Mary, E. The Koreas. Santa Barbara, CA: ABC-CLIO Publishers, 2009. Print. Mayo, Marlene J., Rimer, Thomas J., and Kerkham, Eleanor, H. War, occupation, and creativity: Japan and East Asia, 1920-1960. United States of America: University of Hawaii Press. Print.

Promotion Strategies Research Paper Example | Topics and Well Written Essays - 500 words

Promotion Strategies - Research Paper Example The individual brands remain competitive because of implementing effective strategies that can conquer the market. Therefore, it is relevant for the players of the soft drink industry to develop unique and marketable strategies of winning customer trust. The soft drinks industry is composed of various players including coca cola, Pepsi, and Cola Turka, Zam Zam cola, Parsi cola, position and RC cola among others. Despite being many players, coca cola and Pepsi have mastered the art of marketing to their advantage. Both of the companies specialize in making concentrates that are distributed to their various bottlers. This ensures that the company serves large markets in the world. Coca cola’s objective is maintaining its market grip in all parts of the world. As a result, it has been able to establish itself in all the countries in the world apart from North Korea and Cuba (Hayes, 2007). However, it is reported to be available as a gray import in both countries. Furthermore, the company manages to conquer the soft drink market by diversifying its products. For example, the company has had caffeine free versions and fruit flavours that have been included over the years. Moreover, the company provides the no calories colas that can be found it the coca cola outlets. On the other hand, Pepsi also manages to diversify its products to accommodate various customers. However, its main objective is to have an influence in a large soft drink market through continuous brand marketing in various parts of the world (Stevenson, 1989). Promotion of the soft drink brands is a matter of importance to the market players. The companies use different communication channels in order to promote their products. Their promotional objectives are to remain relevant and enlarge their market coverage. For example, the internet is the most common platform of marketing among the companies. The companies

Security Policy Analysis Essay Example | Topics and Well Written Essays - 250 words

Security Policy Analysis - Essay Example Greater emphasis is also placed on personal accountability and responsibility of cyber security. Section 111(a) stipulates the supremacy of the Act in accordance with other laws relating to cyber security. According to my personal view, this section mimics the supremacy of the Constitution. It distinctly states how the Act, shall supersede very provision, statute, regulation, state rule, that expressly commands comparable cybersecurity practices developed for the purpose of protecting critical infrastructure. The policy is important in dealing with information security program management. It stipulates the structure for various agencies on now to prevent, assess and even manage cyber security risks. Additionally, it provides a network for federal agencies and other stakeholders to communicate and discuss new developments in cyber terrorism. According to Borene, every federal agency has a distinct role in policy enforcement. On a general basis, each party is tasked with being at the forefront of responsible global cyber engagement, enhancing information sharing and facilitating efforts to increase awareness, training and education to the general population (Borene, 2011). The lack of clear policy enforcements leads to cyber terrorist attacks on government agencies, loss of information and privacy and loss of billions of dollars on an annual basis. One such incident is the cyber-attack on Blue Shield and Anthem Blue Cross in February 2015. Even though no medical information was compromised, the incident breached notification laws at the state level. When technology moves faster than policy, there are many cases of financial loss and exploitation, such as the period before the establishment of the open data policy, an open source project by the U.S